Frequently Asked Questions

Direct answers. No marketing speak.

Product & Formula

It’s a 0.5mm microneedle device with pre-filled serum cartridges. Each single-use cartridge contains 5ml of serum loaded with six hair growth actives at published clinical concentrations.

Six actives at published clinical concentrations: Redensyl at 3.0%, Capixyl at 2.5%, Procapil at 2.5%, Adenosine at 0.75%, GHK-Cu at 0.1%, and Caffeine at 0.5%. Total active load is approximately 12%.

Delivery. Topical serums lose 95% or more of their active ingredients to the skin barrier. Our 0.5mm microneedles deliver the full formula directly into the upper dermis.

RCP stands for Redensyl, Capixyl, and Procapil — three proprietary peptide complexes that each target hair loss through different biological mechanisms.

Because we deliver it intradermally, not topically. Our 0.1% GHK-Cu is delivered directly into the upper dermis through microneedle channels — a precise concentration at the target site is more effective than a high concentration that mostly evaporates on the surface.

Usage & Application

One cartridge every 7-10 days. That’s three sessions per month. The spacing allows full healing between treatments.

About 5-10 minutes. Open the sterile foil pouch, part your hair, and press the device against thinning areas.

The 0.5mm needles create a mild tingling sensation. Most users describe it as a light scratching feeling. Mild redness typically fades within 24-48 hours.

Yes, but not at the same time. Wait at least 24 hours after your microneedling session before applying Minoxidil.

Results & Timeline

Reduced shedding: 4-6 weeks. Visible new growth: 3-4 months. Full results: 6+ months of consistent use.

Probably not. Our system is designed for thinning areas where follicles are still alive but dormant or weakened.

If you want to maintain results, yes — ongoing use is required. This is true of every hair growth treatment.

Shipping & Returns

We currently ship within the United States. International shipping is on our roadmap.

90-day money-back guarantee. Use the product consistently for up to 90 days. If you’re not satisfied, contact us for a full refund.

We’ll give you your money back. That’s what the 90-day guarantee is for.

Still have questions? Email us at hello@follicleand.co